{"id":7088,"date":"2026-01-08T07:26:01","date_gmt":"2026-01-08T07:26:01","guid":{"rendered":"https:\/\/www.thecliq.in\/jakelectronics\/?page_id=7088"},"modified":"2026-01-08T07:27:59","modified_gmt":"2026-01-08T07:27:59","slug":"claiming-warranty","status":"publish","type":"page","link":"https:\/\/www.thecliq.in\/jakelectronics\/claiming-warranty\/","title":{"rendered":"How To Claim Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7088\" class=\"elementor elementor-7088\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4cb617 elementor-section-full_width elementor-section-content-middle elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"e4cb617\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b83ff41\" data-id=\"b83ff41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39733ec elementor-view-framed elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"39733ec\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-shield\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHow To Claim Warranty\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a764633 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a764633\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2feb9426\" data-id=\"2feb9426\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ae5dd6d elementor-widget elementor-widget-text-editor\" data-id=\"3ae5dd6d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Claim Submission Process:<\/strong><\/p><ol><li>In the unlikely event that you experience challenges with a unit purchased please contact the Sales numbers provided in the contact section during working hours 8:30AM-7:00PM<\/li><li>If challenges cannot be resolved remotely the client will be required to bring unit(s) to the shop for assistance<\/li><li>Clients outside Nairobi may take their unit(s) to the nearest Wells Fargo courier office and have the unit shipped within<\/li><li>In the case of laptops, Courtesy units may be provided for un-interrupted work during diagnosis and repair.<\/li><li>No unit will be received for warranty minus the Warranty Card<\/li><\/ol><p><strong>Claim Verification and Evaluation:<\/strong><\/p><ol><li>All our laptops come with a warranty seal, units brought for warranty minus such a seal will not be accepted. For clarity, please request the Sales person to show you how it looks like.<\/li><\/ol><p><strong>Warranty Coverage\/Scope:<\/strong><\/p><ul><li>Defective units beyond the exchange period will be received and processed under a Job card according to specific product T&amp;Cs.<\/li><li>Please Refer to section for warranty\/exchange details of specific product category(s)<\/li><li>Any of our warranties do not cover Physical Damage, Liquid Damage, Faults caused by electrical surges as evidenced by burnt chips\/ICs on diagnosis<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How To Claim Warranty Claim Submission Process: In the unlikely event that you experience challenges with a unit purchased please contact the Sales numbers provided in the contact section during<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7088","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/7088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/comments?post=7088"}],"version-history":[{"count":4,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/7088\/revisions"}],"predecessor-version":[{"id":7092,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/7088\/revisions\/7092"}],"wp:attachment":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/media?parent=7088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}