{"id":10,"date":"2025-12-30T11:05:57","date_gmt":"2025-12-30T11:05:57","guid":{"rendered":"https:\/\/techkriti.net\/custompc\/?page_id=10"},"modified":"2025-12-30T11:54:20","modified_gmt":"2025-12-30T11:54:20","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.thecliq.in\/jakelectronics\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p data-start=\"257\" data-end=\"285\"><strong data-start=\"257\" data-end=\"274\">Last updated:<\/strong> 30-12-2025<\/p>\n<p data-start=\"287\" data-end=\"466\">At <strong data-start=\"290\" data-end=\"309\">JAK Electronics<\/strong>, customer satisfaction is important to us. This Refund &amp; Returns Policy explains the conditions under which products can be returned, replaced, or refunded.<\/p>\n<h4 data-start=\"473\" data-end=\"506\">1. Eligibility for Returns<\/h4>\n<p data-start=\"508\" data-end=\"551\">You may request a return or replacement if:<\/p>\n<ul>\n<li data-start=\"555\" data-end=\"631\">The product received is <strong data-start=\"579\" data-end=\"607\">defective or not working<\/strong> at the time of delivery<\/li>\n<li data-start=\"555\" data-end=\"631\">The product is <strong data-start=\"649\" data-end=\"684\">different from what was ordered<\/strong><\/li>\n<li data-start=\"555\" data-end=\"631\">The product has <strong data-start=\"703\" data-end=\"722\">physical damage<\/strong> caused during delivery (must be reported immediately)<\/li>\n<\/ul>\n<p data-start=\"778\" data-end=\"848\">\ud83d\udccc <strong data-start=\"781\" data-end=\"848\">All return requests must be raised within 24 hours of delivery.<\/strong><\/p>\n<h4 data-start=\"855\" data-end=\"897\">2. Products Not Eligible for Return<\/h4>\n<p data-start=\"899\" data-end=\"961\">The following items are <strong data-start=\"923\" data-end=\"960\">not eligible for return or refund<\/strong>:<\/p>\n<ul>\n<li data-start=\"965\" data-end=\"1035\">Products damaged due to misuse, liquid damage, or physical mishandling<\/li>\n<li data-start=\"965\" data-end=\"1035\">Software issues caused by third-party apps or user modifications<\/li>\n<li data-start=\"965\" data-end=\"1035\">Products without original packaging, accessories, or invoice<\/li>\n<li data-start=\"965\" data-end=\"1035\">Clearance or heavily discounted items (unless defective)<\/li>\n<li data-start=\"965\" data-end=\"1035\">Change of mind after purchase<\/li>\n<\/ul>\n<h4 data-start=\"1263\" data-end=\"1300\">3. Refurbished Products Policy<\/h4>\n<ul>\n<li data-start=\"1304\" data-end=\"1367\">Refurbished products are <strong data-start=\"1329\" data-end=\"1367\">professionally tested and verified<\/strong><\/li>\n<li data-start=\"1304\" data-end=\"1367\">Minor cosmetic signs of use are normal and not considered defects<\/li>\n<li data-start=\"1304\" data-end=\"1367\">Refurbished items come with a <strong data-start=\"1468\" data-end=\"1496\">limited seller guarantee<\/strong> as mentioned on the product page (usually 1 month)<\/li>\n<li data-start=\"1304\" data-end=\"1367\">Warranty covers <strong data-start=\"1566\" data-end=\"1597\">hardware functionality only<\/strong>, not accidental or physical damage<\/li>\n<\/ul>\n<h4 data-start=\"1639\" data-end=\"1671\">4. Warranty &amp; Replacement<\/h4>\n<ul>\n<li data-start=\"1675\" data-end=\"1780\">If a product fails during the warranty period, we will <strong data-start=\"1730\" data-end=\"1751\">repair or replace<\/strong> it (subject to availability)<\/li>\n<li data-start=\"1675\" data-end=\"1780\">Replacement will be provided for the <strong data-start=\"1820\" data-end=\"1848\">same or equivalent model<\/strong><\/li>\n<li data-start=\"1675\" data-end=\"1780\">Warranty does not cover accessories unless mentioned<\/li>\n<\/ul>\n<h4 data-start=\"1639\" data-end=\"1671\">5. Warranty &amp; Replacement<\/h4>\n<ul>\n<li data-start=\"1675\" data-end=\"1780\">If a product fails during the warranty period, we will <strong data-start=\"1730\" data-end=\"1751\">repair or replace<\/strong> it (subject to availability)<\/li>\n<li data-start=\"1675\" data-end=\"1780\">Replacement will be provided for the <strong data-start=\"1820\" data-end=\"1848\">same or equivalent model<\/strong><\/li>\n<li data-start=\"1675\" data-end=\"1780\">Warranty does not cover accessories unless mentioned<\/li>\n<\/ul>\n<h4 data-start=\"2244\" data-end=\"2270\">6. Return Procedure<\/h4>\n<p data-start=\"2272\" data-end=\"2302\">To request a return or refund:<\/p>\n<ol>\n<li data-start=\"2306\" data-end=\"2366\">Contact us via email or WhatsApp within 24 hours of delivery<\/li>\n<li data-start=\"2306\" data-end=\"2366\">Share order details, images, and\/or video of the issue<\/li>\n<li data-start=\"2306\" data-end=\"2366\">Our team will review and guide you through the next steps<\/li>\n<\/ol>\n<p data-start=\"2487\" data-end=\"2549\">Products returned without prior approval will not be accepted.<\/p>\n<h4 data-start=\"2556\" data-end=\"2593\">7. Shipping &amp; Handling Charges<\/h4>\n<ul>\n<li data-start=\"2597\" data-end=\"2691\">Return shipping costs are the responsibility of the customer unless the issue is from our side<\/li>\n<li data-start=\"2597\" data-end=\"2691\">We recommend using a trackable courier service for returns<\/li>\n<\/ul>\n<h4 data-start=\"2759\" data-end=\"2788\">8. Cancellation Policy<\/h4>\n<ul>\n<li data-start=\"2792\" data-end=\"2851\">Orders once confirmed and processed <strong data-start=\"2828\" data-end=\"2851\">cannot be cancelled<\/strong><\/li>\n<li data-start=\"2792\" data-end=\"2851\">Custom or special-order products are <strong data-start=\"2891\" data-end=\"2910\">non-cancellable<\/strong><\/li>\n<\/ul>\n<h4 data-start=\"2917\" data-end=\"2941\">9. Policy Updates<\/h4>\n<p data-start=\"2943\" data-end=\"3075\">JAK Electronics reserves the right to modify this policy at any time without prior notice.<br data-start=\"3033\" data-end=\"3036\" \/>Updates will be published on this page.<\/p>\n<p data-start=\"2943\" data-end=\"3075\">\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 30-12-2025 At JAK Electronics, customer satisfaction is important to us. This Refund &amp; Returns Policy explains the conditions under which products can be returned, replaced, or refunded. 1.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":3,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":6833,"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/pages\/10\/revisions\/6833"}],"wp:attachment":[{"href":"https:\/\/www.thecliq.in\/jakelectronics\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}